How to Attract and Retain Hearing Care Patients

December 20, 20216 min read

Man touching ear while talking to a woman.

Getting referrals and offering exceptional service is no longer sufficient for hearing care companies to maintain a constant flow of clients in a highly competitive market. You know you give excellent care and manage a fantastic practice; however, if you want your practice to expand and prosper, other people must be aware of it as well. This is where marketing comes into play.

A marketing strategy is essential for attracting, retaining, and engaging more patients. To make your practice stand out, you don't need to spend a lot of money on marketing solutions. In this article, we have compiled a list of marketing tactics for attracting and retaining patients for your hearing care practice.

Continue reading to learn more.

Top 10 Marketing Ideas for Hearing Care Professionals

Regardless of how big or how small your practice is, we have some great strategies to help you grow.

Market Online

In today's world of rapid online access and near-nationwide digital access to the marketplace, it is crucial to have an active digital presence with a focused and precisely targeted strategy for all your marketing efforts.

In order to be findable, you should regularly and continuously evaluate whether or not you are accessible to patients online.

Make Your SEO Strong

Search engine optimization (SEO) is critical to the success of any practice.

It’s what enables potential patients to find your practice online. You may build a website with relevant content around specific keywords that potential new patients are searching for.

The website content should not be limited to your hearing care services but can also be insightful articles—for instance, you can have articles reviewing new hearing aid technology such as 3D ear scanning, AI, or hearing devices apps. By making your website become a useful source of information, you can position yourself as an expert and increase your practices’ online visibility.

Engage with Patients on Social Media

The use of social media to attract new patients and keep existing patients involved with your hearing care practice is quite effective. Based on your target demographic and location, having a business profile for your practice on social media platforms like Facebook, Twitter, Instagram, and LinkedIn allows potential patients to easily contact you.

You may position yourself as an expert in your industry by offering them useful information and sharing your content from other credible sources. You can attract a very particular target group with social media ads based on demographic and interest-based factors that people share on their personal profiles.

Engaging Content

When planning your content strategy, think like a new patient. What kind of information do they want to read? What kind of message do you want to convey to them? Consider the age, gender, socioeconomic status, race, and other characteristics of your ideal patient. The more specific you can be about your target audience, the better your content will be able to reach and attract them. This should be the foundation of your content strategy, and each piece of content should be a part of it.

Generate Positive Feedback

When patients have had a positive experience at your practice ask them to provide feedback on review sites such as Yelp. This doesn’t just show you how your patients feel, it shows potential patients what kind of practice you are.

Did you know that people seeking a new hearing care professional frequently turn to review sites for recommendations? That’s because they believe what other patients have to say about their experiences. This is a powerful strategy for establishing a positive reputation and attracting new patients.

However, not all evaluations are positive. People are more likely to post a negative review if they have had a frustrating experience. Basically, you must control your reputation by responding to both positive and negative feedback. This demonstrates to potential patients that you care about their comfort and are eager to listen to and address any issues that may arise.

Advertise Online Using Digital Ads

These days, people rely on the internet for information. Every year, the amount of money spent on online advertising increases. Because more people consume information via the internet, it makes perfect sense for you to be where your potential patients are.

Online advertising comes in a variety of forms. Search Engine Marketing (SEM) is one of them. It refers to the technique of buying ads on search engines to increase online traffic.

Google Ads is one of the most popular search engines. You can pay to promote your hearing care practice on Google for a little sum of money. Once you have an advertisement, it should direct them to your website.

Create a Functional and Attractive Website

You can have the most stunning hearing practice website, but it won't help you much unless it is able to attract people and convert them into leads.

That’s why your website needs to be creative, branded, and modern. You don't want potential patients to feel irritated with your website because they can't find what they're looking for, or it's too tough to navigate. Therefore, it is important that your website functions well in order for each visitor to have a positive experience when they leave your site.

List Your Practice in Local Directories

Remember when the best way to get your business found was to list it in the yellow pages? Well, the internet has taken this practice online. Hearing care companies can now be featured for free on local directories!

When your hearing care practice is listed in a local directory, it can be found on online maps with its contact information, making it easier for hearing impaired and potential hearing-impaired individuals to find your practice. The good thing is that you won't have to spend anything to join these directories. Google Places, Yahoo Local, and Bing Places are three of the most popular directories your practice can be listed on just by having a website.

“Online Presence” text overlay on business concepts.

Building a Brand

The tangible and intangible parts of a hearing care practice's identity contribute to its brand. Elements such as your practice's logo, theme, and mission statements are tangible elements. The intangibles have to do with the message you send out and how your patients feel about your practice.

Successful practices and unsuccessful practices can be distinguished by strong branding. Ear Level Marketing can assist you in developing and maintaining a strong brand that will make your hearing care practice stand out from the crowd.

Using Video Tutorials

Lately, on social media, you have probably noticed that people are increasingly uploading videos rather than textual content. This is happening because many people would rather watch videos to save time than read long posts.

Take full advantage of this! Make concise, easy-to-follow video instructions for common chores that patients ask about. This could cover things like how to put a hearing aid battery in, how to clean a hearing aid, and so on. Many platforms now come with an intelligent closed captioning function that allows you to edit the captions after the fact.

And you won’t be alone in using the function. Many Tik Tok’ers are using closed captioning to make their videos more accessible for everyone.

Whether your objective is to attract new patients, or inform existing patients about various services you provide, Ear Level Marketing will help you create the right strategy. Contact us today to get a free digital audit of your practice and to learn more about how a reputable and professional hearing care marketing firm like Ear Level Marketing can assist you find strong marketing ideas f

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